TERMS AND CONDITIONS FOR PROVISION OF BETTING SERVICES

This Website is owned and operated by YouGmedia B.V. (herein under referred to as the “Company”), registered in Curaçao under number 153269 with registered office at Dr. H. Fergusonweg 1, Curaçao.

Batery.win may update, amend, edit and supplement the Batery.win Rules at any time. Any substantial amendment to the Batery.win Rules shall be notified in advance by Batery.win to all the Account Holders, before coming into effect. All references in the Batery.win Rules to the singular shall include the plural and vice versa. All references to “the” shall include “a/an” and vice versa.

1. General Introduction, definitions and stipulations

1.1 An Account Holder is an individual having a contractual relationship with Batery.win by creating a Batery.win Account on the Website.

1.2 A Batery.win Account is an account held by an Account Holder, for bona fide transactions, with a strict aim to establish a normal commercial relationship with Batery.win and with the strict purpose of conducting betting and other gaming and gambling transactions.

1.3 The Contract is the contractual relationship between Batery.win and an Account Holder and shall be constituted under and governed by the Batery.win Rules, ai.e., the "Terms and Conditions".

1.4 The Website is the internet gateway accessible through the internet address Batery.win where all current and relevant information regarding Batery.win operations is published, and through which the Services are provided to the Account Holders.

1.5 The Services are the gaming and betting offers provided by Batery.win to the Account Holder through the Website.

1.6 A Card refers to all types of cards with a function of “payment”, “charge”, “debit”, “credit”, “virtual” and/or similar.

1.7 A Payment Solution Provider is an intermediary acting as a payment agent for various different payment methods.

1.8 A Financial Institution is a bank and/or other institution regulated by an applicable domestic financial services Act or similar.

1.9 Force Majeure refers to any occurrence or condition beyond one’s reasonable control which leads to a delay or default in the performance of the affected party’s contractual obligation and shall, for the purposes of the Batery.win Rules, include Acts of God, government restrictions (including the denial or cancellation of any necessary license where such denial or cancellation is made through no fault of the affected party), wars, outbreak of hostilities, riots, civil disturbances, insurrections, acts of terrorism, fire, explosions, floods, theft, malicious damage, strikes, lockouts, and/or any other cause beyond the reasonable control of the party whose performance is affected.

1.10 Client Application shall mean the web browser application opened by the Account Holder in order to use the Services.

1.11 Software shall mean all software used by Batery.win to offer and/or operate the Services and/or run the Client Application.

1.12 A Prize is an amount, a bonus or a reward that can be won by the Account Holder.

1.13 An Inactive Account is a Batery.win Account which has not recorded any log-in and/or log-out for a period exceeding 12 consecutive months.

1.14 Bets are cancelled if there is an inaccuracy in the names of players or teams, if the wrong odds are offered, if a wrong total is quoted, if a wrong handicap is quoted, etc. In these instances, the bets are void.

1.15 All trademarks, service marks and trade names as well as images, graphics, text, concepts or methodologies (collectively the Intellectual Assets) found on the Website, the Client Application and the material contained therein are the exclusive property of Batery.win and/or Batery.win's suppliers and partners. The Account Holder is not entitled to exploit or otherwise use any Intellectual Asset for whatever purpose, except for what is allowed by law.

2. Account Rules

2.1 Creation of a Batery.win Bet Account

2.1.1 An individual cannot participate in a game for money unless that individual is an Account Holder. To be registered as a player, an individual must register personally and submit an application for registration. The following information must be provided:

  • date of birth and provide valid identification showing that the player is over nineteen (19) years of age or the applicable legal age of majority as stipulated in the jurisdiction of your residence (identification documents which must be submitted include: copy of a valid identity card, passport or driving license);
  • player’s first and last name;
  • player’s full residential address;
  • player’s valid email address;
  • a username and a password.

2.1.2 An individual applying to become an Account Holder, warrants and represents not to be under the age of nineteen (19) years or the applicable legal age of majority as stipulated in the jurisdiction of your residence. Minors cannot register as a player and cannot hold a Batery.win Account. Batery.win reserves the right to request additional proof of age and perform additional checks in order to verify the information provided. A Batery.win Account may be suspended until satisfactory proof of age is provided.

2.1.3 An individual applying to become an Account Holder furthermore warrants and represents:

  • to be a physical person (a legal entity will not be accepted as an Account Holder);
  • not to be a resident of Uganda, Iraq, South Africa, Croatia, Slovenia, Greece, Sweden, Romania, Belarus, Switzerland, Lithuania, Monaco, Estonia, Latvia, Isle of Man, Afghanistan, Antigua and Barbuda, Australia, Belgium, Bulgaria, Cayman Islands, Cuba, Cyprus, Czech Republic, Denmark, France, French Guyana, French Polynesia, French Southern Territories, Guadeloupe, Germany, Hong Kong, Hungary, Iran, Ireland, Israel, Italy, Japan, Kahnawake, Libya, Macau, Malta, Martinique, Mayotte, Myanmar, Netherlands, Netherlands Antilles, North Korea, Philippines, Poland, Portugal, Réunion, Russia, Saudi, Arabia, Serbia, Singapore, Spain, Sudan, Syria, Turkey, United Kingdom, United States, Vatican City, Yemen, Curaçao (please be aware of particular country exclusions for Casino – Games – Live Casino, Poker and Bingo); Batery.win reserves the right to block the access to Batery.win and not to pay the winning to the players from the mentioned countries;
  • not to be a professional player in any sport, competition or league where Batery.win offers betting;
  • not to be restricted by limited legal capacity;
  • not to be acting on behalf of another party;
  • not to be classified as a compulsive problem gambler, and/or be included (whether voluntarily or involuntarily) on any register or database of excluded players;
  • not to be depositing money originating from criminal and/or other illegal activities;
  • not to be depositing money through a Card which the Account Holder is not authorized to use and/or utilizing a Card in a jurisdiction in which betting and gaming are prohibited;
  • not to be conducting criminal activities whereby a Batery.win Account is directly or indirectly involved;
  • not to use the Services if it is illegal in his/her country of residence or otherwise restricted for him/her to open a gaming account, purchase or use services from Batery.win and/or otherwise participate in the games offered. It is the Account Holder’s responsibility to ensure his/her use of Batery.win's Website and Services is legal;
  • not to find the Website or the Services offensive, objectionable, unfair, nor indecent; and to maintain his/her Batery.win Account details up-to-date in terms of the following: first and last name, country of residence, valid email address and phone number.

2.1.4 An individual applying for a Batery.win Account acknowledges and accepts:

  • all definitions and stipulations as stated under the Batery.win Rules;
  • the Batery.win Rules as currently published on the Website, as well as any possible future changes to the Batery.win Rules;
  • that the Contract is governed by: (i) the Batery.win Rules as published in English; (ii) any regulatory provisions or other decisions made from time to time by the Governing Authorities; and (iii) the Governing Law of the Place of the Contract.

Rules of acceptance of bets on sports events

2.2 Users from the following Canadian states will be restricted from playing casino and live casino games by Evolution provider: Nova Scotia, Alberta, Manitoba, Quebec, British Columbia.

2.3 The Organizer has a right to cancel any bonus, jackpot and/or any prize if the Organizer is confident the Player has implemented a system usage fraud. In this case the Organizer freezes the Player's special gaming account, and if there are any funds, makes a refund to the payment system that was used by the Player to replenish the gaming account.

2.4 Arranged game If the Organizer has sufficient facts to suspect the case of an arranged game, they can terminate the prize remunerations and make a re-payment of the already carried out payments to the Player's special gaming accounts. The mentioned suspicions can include data referring to sums and characteristics, as well as amounts of all entry payments made via all the possible methods

3. Legal Aspects

3.1 Batery.win states explicitly that bet placement and betting organization, as well as participation in sports betting, multiplayer poker, game in casinos and games like lottery may be restricted by law or even prohibited in some countries. Such restrictions or prohibitions may be imposed even if the company obtained the necessary permission (license for betting or organizing gaming) to place bets and betting organizations. The User should note that if the placement of bets or participation in sports betting, multiplayer poker and games such as lotteries is prohibited or permitted only under certain conditions, which are not followed, the responsibility for any damage caused by this rests solely with the User. The client must also take note that the company is not required to provide clients with information, instructions and warnings in a wider range than in the present paragraph. In particular, the company is not liable for damages suffered by the User due to the violation of the relevant legislative prohibitions functioning in his/her country.

3.2 You should register on one of the websites which belong to the group of Batery.win companies according to your country of residence. By rating or participating in the games, the User confirms that he has reached the lowest age of consent limited by law of his country, and confirms his/her capacity to enter into the agreement with the company. In case of non-fulfillment of these requirements the User’s account will be closed and necessary measures will be applied.

3.3 The User agrees that his personal information provided to the company during the pool betting, games in multiplayer poker, casino games and games such as lotteries, as well as in any other game is stored and used by automatic means.

3.4 You have registered on websites which belong to the group of Batery.win companies more than once and/or you have more than one account. In this case, the Company has the right to block all the accounts at its discretion and to leave only one account corresponding to the country of residence. By registering the User confirms the exclusive intellectual property of the company’s regulations, as well as the system controlled by them.

3.5 The Company reserves the right to inform Users about special promotions and new products by telephone and e-mail.

3.6 Legal relations between the User and the company are a subject to laws of Curacao and are regulated by it with the exception of the appropriate legal rules of international private law. The place of performance of all obligations at betting and gaming, as well as at the appropriate bets, is Curacao. All disputes arising over or regarding bets made by customers, are resolved if it does not contradict the law, by the court in Curacao, having the relevant territorial and subject matter jurisdiction.

3.7 The Company expressly states that it does not provide users with any advice (consultation) on tax matters and/or legal matters.

3.8 No disputes about the bets can lead to a lawsuit, legal action, as well as claims on bookmaker licenses if the company complies with the provisions of arbitration.

3.9 In case of any claims and disputes from Users’ side and people representing their parties, the company’s liabilities are limited by the size of bets or its possible winnings.

3.10 In case of any disputes or claims the database of Batery.win has priority over any other data.

3.11 If there is discrepancy between the English version of these rules and the translation into another language, the English version is considered to be the correct one.

3.12 Any matters of dispute including claims about the results of the event are accepted to be reviewed by the bookmaker office within 5 days from the end of the sporting event.

3.13 Batery.win does not hold Users’ funds in segregated or separately protected bank accounts. It is important for the User to understand that deposits of Batery.win are not in banks and no interest is accrued upon them.

4. Registration

4.1 Only registered Users can participate in bonus-programs of the company. To register, fill in the registration form by providing your first name, last name and email. After receiving a verification email, follow the instructions to verify your account to be able to make deposits and place bets.

4.2 Registration and betting is allowed exclusively to people over 18 years old in the following states: Alberta, Manitoba and Quebec, and over 19 years old in British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia, Saskatchewan, Prince Edward Island, the Northwest Territories, Nunavut and the Yukon (or the allowed age range in the given country from which the user has opened a deposit and made bets). Ontario is restricted for gaming, making deposits on the website Batery.win. Users have complete responsibility as to dealing with the legality of Internet gambling in the region where they live and/or for providing the appropriate authorities of their country with information on winnings. The Company reserves the right to require proof of age and block the User’s account before receiving the appropriate documentation.

4.3 All information provided during the registration must be accurate and complete. In particular, when using credit or debit cards, the cardholder’s name and surname must match the name and surname indicated in the registration form, otherwise the account will be blocked. All bets made before locking the account are recognized as valid.

4.4 The Company reserves the right to block the accounts of Users who have reported false data, as well as to deny them the payment of any winnings. At the request of the company the User must present an official document with a photograph, identifying his identity (a passport copy), and also proof of authenticity of the indicated address data and telephone.

4.5 Each User can have only one account. Registered Users cannot re-register as a new client with a new name or a new email address. In case of violation of this rule, the company has the right to void all bets made by the User.

4.6 The customer of the User is prohibited to transfer or sell their accounts to another person. This prohibition includes the transfer of any assets of value of any kind, such as however not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form.

4.7 Please note that you should not send us the details about your credit card account or other sensitive financial information via an unencrypted e-mail.

4.8 Batery.win allows all its Users to choose their own combination of username and password. Users should keep such information in secret. If your username and password are entered correctly while accessing the site, all bets remain in force and cannot be canceled or changed by the User. If you suspect that someone other than you, knows your password, change it immediately on our website. If you have forgotten the password or a part of it, please send a request to Live Support for a new password.

4.9 Users who place their bets in Batery.win via a cell phone should remember thatBatery.win is not responsible for any loss of data in the mobile phone of the client, and is not responsible for any commission of mobile and internet operators. By registering, the client confirms that he accepts and agrees to these Terms.

5. Currency

5.1 Currently Users have the right to place bets in the following currencies: C$. Batery.win reserves the right to block the reception of bets and operating activities in any of the indicated currencies. In this case, all the necessary payments on the accounts of blocked currency would be held in another currency equivalent at the interbank exchange rate for that day.

6. The bonus program

6.1 All bonuses of Users are limited individually to one person, home address, telephone number and e-mail address, one bill of payments (such as by card number or Skrill account), as well as the computer being used (including the institute, Internet club and other public institutions). The company has the right to refuse the bonus to any User or group of User. Bonus programs are available only to Users who have made a deposit in real currency to their account in Batery.win.

6.2 In case of violation of any requirement of the bonus programs, and also if there is any evidence of recurrent bets at one and the same event from a group of customers, or conspiracy, regardless of the result of the given bets, Batery.win reserves the right to deprive these Users from a bonus and to consider the corresponding bets as invalid. For the purposes of protection against fraud the company has the right to demand a document from the client proving identity before transferring a bonus.

6.3. Wagering of bonus funds is prohibited in some games.

6.3.1. The list of games where wagering of bonus funds is prohibited: Snakes & Ladders Mega dice, Golden Beauty, Bronco Spirit, Gold Train, Jungle Gorilla, Pin up Girls, Congo Cash, 3 Kingdoms – Battle of Red Cliffs, 5 Families, The Creepy Carnival, Heidi Hilde und Helga Go Wild

7. Deposits

7.1 Available methods of payments are determined by the country and the currency selected during registration. A complete list of fees, limits on them and other items is displayed on the Deposits and Withdrawals page. Batery.win reserves the right to change these terms and details.

7.2 When conducting any financial transactions, it is necessary that the name of the owner of the debit/credit card or bank account exactly match the name of the owner of the appropriate account of Batery.win. Otherwise Batery.win reserves the right to cancel all transactions and make a return on all bets made while using someone else’s account or credit/debit card.

7.3 The Company reserves the right to oblige the User to liability for any damage caused to it if the user used a technical or administrative error intentionally when making a deposit and/or during the receipt of money on the account.

8. Withdrawals

8.1 Payments are processed in a time not exceeding 72 hours starting from the moment that the request was made. Before the first payment will be made to the User by electronic payment methods, the client is obliged to verify account in Batery.win. Remember that forgery is severely punished by law, and in cases of suspicion of placing a counterfeit or an edited copy of the documents by electronic methods, Batery.win reserves the right to send such documents to the appropriate regulatory authorities.

8.2 For each issue/verification/verification related to the customer and the operator related to financial transfer (deposit/cashing) verifications, the company's corresponding verifications will be within 10 working days.

8.3 If it turns out that the User has opened several accounts in the company, Batery.win reserves the right to refuse to pay out for these accounts (except the User’s assets legitimately transferred to the account of Batery.win after his payment of a fine in the measure of 10% + $10 of the total amount of deposits).

8.4 Group and family members should regulate personal relationships with each other – payments are made ONLY in the name of the owner of the appropriate account.

8.5 The User agrees to provide Batery.win with information about his bank account from which the bets will be made in particular, in order to transfer his winnings.

8.6 Batery.win is not responsible for changes in the number of payments related to fluctuations of currency (rate of exchange).

8.7 The Company reserves the right of funds’ withdrawal using a priority for itself method of payment for winning players (including credit/debit card or to the player’s bank account).

8.8 Before withdrawing, the player should bet 100% of their deposit amount. If the player refuses to comply with the mentioned requirements, the withdrawal amount is subject to a 10% + $10 fee. This requirement is for the purpose of reducing the risks of fraud and money laundering by players.

8.9 Max withdraw during 1 day cannot exceed $50,000.

8.10 The Company reserves the right to limit the maximum winnings of the Casino, Live Casino and other games, in each case for any client to 350,000 Canadian dollars (three hundred fifty thousand) per calendar week.

9. Entry of money on account

9.1 If any funds have been transferred to the User erroneously, the User is obliged to notify the company immediately. Any winnings of the client arising from such an error shall be considered invalid, and such bets are refundable, regardless of the delay between the origin of the error and the time it was seen.

9.2 If the deposits to the account were made for any other purpose than bets, poker, casino and financial betting, the company (particularly in case of suspected fraudulent money turnover) reserves the right to cancel a deposit and collect from the User all costs incurred as a result of processing the deposit.

9.3 If the User’s deposit exceeds the bet’s amount, at the client’s request for withdrawal Batery.win reserves the right to charge the User all costs incurred as a result of processing deposits and withdrawals.

9.4. Refunds

In general, Batery.win does not offer refunds. In case User transferred the funds erroneously or deposit has been made with breach of banking or electronic wallet access, the User is obliged to notify the company immediately. Batery.win undertakes to reply to such notifications within 72 hours. In case Company risk management team assessment proves the funds have been remitted under the above circumstances, funds will be remitted back to the source from where they were deposited.

10. Verification

10.1 Batery.win reserves the right to request additional proofs and perform additional checks in order to verify the identification of the player. Upon request, the player may also be required to send in valid identification documents proving his/her identity and address in order that Batery.win may carry out identification, perform identification checks through photo and video selfie methods, credit and other verification checks that, Batery.win may require and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities for use of the Services. The player agrees to provide all such information as Batery.win reasonably requires in connection with such verification checks. Until such time as Batery.wint has received the requested documents and satisfied the verification checks to the operator's reasonable satisfaction, Batery.win is entitled to restrict the player's Account in any manner that Batery.win reasonably deems appropriate, including by suspending the Account.

10.2 Before making the payment, the employees of the company will verify the correspondence of the name, surname, birth dates of the client and also other data. If differences are found between the actual data and the data provided by the client, Batery.win reserves the right to make a refund for all bets by the User and refuse to pay out winnings to the User unless they prove the identity and accuracy of entered data from placing any bets or wagers, or from withdrawing his/her funds.

10.3 Additional documents might be required. The company has right to request any document to make full verification

10.4 Verification process can take from 15 minutes up to 24 hours.

10.5 The company reserves the right to contact the client additionally in order to approve and/or clarify the verification via the means of a call or a video call, equally as in order to clarify the information provided for the gaming account, the gaming history, payments etc..


Last modified: 16 May 2022

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